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Terms & Conditions

Newmarket Bingo Terms and Conditions

Welcome to Newmarket Bingo, a platform for charitable bingo and electronic gaming (the "Platform"). These terms and conditions ("Terms") govern your use of the Platform and constitute a legally binding agreement between you and us. By registering an account or using our services, you agree to be bound by these Terms.

Acceptance of the Terms

By accessing or using the Platform, you acknowledge that you have read, understood, and agreed to be bound by these Terms. If you do not accept these Terms in their entirety, please do not use the Platform.

Eligibility Requirements

To register an account on our Platform, you must:

  • Be at least 18 years old (or the age of majority in your jurisdiction)
  • Have a valid email address
  • Provide accurate and truthful information about yourself

We reserve the right to request documentation or verification from you to confirm your eligibility.

Minimum Age Requirements

You must be at least 18 years old to use our Platform. If we discover that you are under the age of 18, we may suspend or close your account without notice.

Geographic Restrictions

Our Platform is available only in Newmarket, Ontario, Canada. We do not offer services to users outside this region, and any attempts to access the Platform from other locations may be restricted or blocked.

Account Registration Rules

To register an account on our Platform:

  1. Click on "Register" button
  2. Fill out the registration form with accurate information about yourself
  3. Agree to these Terms

You can only have one account per person, and we reserve the right to suspend or close multiple accounts associated with the same individual.

Identity Verification and KYC

We may request verification documents from you to confirm your identity and age. This includes:

  • Government-issued ID (driver's license, passport, etc.)
  • Proof of address
  • Social security number or other identification numbers

By registering an account on our Platform, you agree to provide accurate information about yourself and authorize us to verify this information.

Account Accuracy Obligations

You must ensure that your account information is accurate and up-to-date. If we discover any inaccuracies or discrepancies in your account details, we may suspend or close your account without notice.

Account Security Responsibilities

You are responsible for maintaining the security of your account login credentials (username and password). You should not share these with anyone else, and you must notify us immediately if you suspect unauthorized access to your account.

Login Credentials and Password Protection

To secure your account:

  1. Choose a strong password
  2. Store your username and password securely
  3. Change your password periodically

We recommend using two-factor authentication (2FA) whenever possible.

Restricted Behaviour and Prohibited Activities

You must not engage in any of the following prohibited activities on our Platform:

  • Multi-accounting or creating multiple accounts to access bonuses or promotions
  • Sharing login credentials with others
  • Hacking, spoofing, or other malicious activity
  • Using automation software or scripts to play games

We reserve the right to suspend or close your account if we discover any of these prohibited activities.

Bonus and Promotion Rules

All bonuses and promotions offered on our Platform are subject to these Terms. To participate in a promotion:

  1. Read the promotional terms carefully
  2. Agree to the specific conditions for that promotion

By participating in a promotion, you acknowledge that you have read and agreed to its terms.

Wagering and Gameplay Conditions

You must comply with all applicable laws and regulations when using our Platform. This includes maintaining a responsible gaming attitude and following all wagering limits.

We reserve the right to suspend or close your account if we discover any abuse of this policy.

Bonus Abuse Prevention

We may restrict, modify or cancel any bonus offer or promotion at any time without notice. We also reserve the right to void, withhold, or remove bonus funds from a player's account in case of suspected bonus abuse.

Responsible Gambling Expectations

You must maintain responsible gaming habits when using our Platform. This includes:

  • Setting limits on your play
  • Monitoring your spending and winnings
  • Taking regular breaks from playing

We provide tools to help you manage your gaming responsibly, including deposit limits, session tracking, and self-exclusion.

Self-Exclusion and Account Restrictions

You can request a temporary or permanent exclusion from our Platform at any time. If we discover that you have been excluded in error, we will notify you as soon as possible.

We also reserve the right to restrict your account access for other reasons, such as suspected cheating, fraud, or failure to comply with these Terms.

Game Fairness and RNG Systems

Our games are designed using Random Number Generation (RNG) technology. The outcome of our games is determined by a genuine random event, ensuring fairness and impartiality in every play.

We reserve the right to adjust, modify or replace any game at any time without notice.

Technical Interruptions or Voided Gameplay

In the unlikely event that we experience technical difficulties with the Platform:

  • All gameplay may be void
  • We will notify you as soon as possible

We take no responsibility for losses incurred due to platform downtime, but will work to resolve issues promptly.

Suspension or Closure of Accounts

We reserve the right to suspend or close your account at any time without notice if we discover that:

  • You have violated these Terms
  • Your account is associated with fraudulent activity
  • We are required by law to do so

Upon suspension or closure, all funds in your account will be forfeited.

Intellectual Property and Platform Ownership

We own the intellectual property rights to our Platform, including its software, branding, and content. You may not copy, modify, distribute, transmit or sell any of these materials without prior written consent from us.

By using our Platform, you grant us an irrevocable license to use your likeness, image, or voice for promotional purposes.

Limitation of Liability

We are not responsible for any losses incurred by you as a result of:

  • Technical errors
  • Server downtime
  • Changes in applicable laws or regulations

Your sole remedy against us is to cease using the Platform.

Modification of Terms

These Terms may be modified at any time without prior notice. We will notify users when changes are made, and your continued use of our Platform indicates acceptance of these modifications.

Contact or Support Guidance

If you require assistance with our services:

  1. Contact our support team via email
  2. Visit the FAQ section for answers to common questions

We strive to resolve all issues promptly and fairly.

By using Newmarket Bingo, you agree to be bound by these Terms and Conditions. If at any time we determine that a change is required in our terms or conditions, such changes will immediately go into effect.